Supporting Your Systems

At Cetix, we specialise in support solutions for your business to improve productivity, reduce waste, and ensure your plant operates smoothly and safely.

Here at Cetix, we pride ourselves on delivering comprehensive support services that ensure the longevity, reliability, and efficiency of industrial automation systems.

With a proven track record of maintaining long-term relationships—some spanning over 30 years—we provide unparalleled expertise in system maintenance, obsolescence management, and upgrades to streamline business operations and maintain operational flow. These upgrades are crucial for enhancing business performance.

Our Support Services for System Upgrades

We offer a full suite of support solutions tailored to meet the evolving needs of our clients, ensuring minimal downtime and optimal system performance.

Obsolescence Management & Legacy System Support: We specialise in the continued support of legacy and obsolescent systems, ensuring their longevity while advising on appropriate upgrade strategies.
Software Patches & Security Updates: Our team provides essential software updates, security patches, and compliance checks to protect critical systems from vulnerabilities.
System Upgrades & Modernisation: We develop tailored upgrade paths to transition legacy systems to modern, more efficient platforms with minimal operational disruption. Hardware upgrades are crucial for improving performance and efficiency.
24/7 Remote & On-Site Support: With round-the-clock assistance, we ensure that our clients’ operations run smoothly, addressing any issues swiftly and efficiently. Evaluating and optimizing network infrastructure is essential to ensure compatibility and performance.
Preventative Maintenance & Health Checks: Our proactive approach to system maintenance reduces unplanned downtime and enhances performance through regular health assessments. The system upgrade process involves steps like planning, data backups, and performance verification.
Spare Parts & Component Sourcing: We help clients source, stock, and replace critical components for ageing systems, mitigating risks associated with obsolete equipment.

System Upgrades in Control Systems and Integration

In today’s rapidly evolving operational technology (OT) landscape, system upgrades are crucial for maintaining the performance, reliability, and security of your control systems. These upgrades involve updating or replacing key components—whether hardware or software—to enhance the overall efficiency of your operations.

Upgrades can include improving individual parts, such as memory or storage, or even replacing entire systems like controllers, sensors, or servers.

By addressing issues such as security risks, performance bottlenecks, or outdated equipment and incorporating the latest technologies, system upgrades help ensure that your operations run smoothly, safely, and securely.

Benefits of Upgrading Your System

Upgrading your system can have numerous benefits for your business, including:

Improved System Performance: Upgrading your system can significantly enhance its performance, allowing you to complete tasks more quickly and efficiently.

Enhanced Security: Upgrading your system can help protect against security vulnerabilities and threats, reducing the risk of data breaches and cyber attacks.

Increased Productivity: Upgrading your system can improve user interfaces and workflows, making it easier for employees to complete tasks and increasing overall productivity.

Better compatibility: Upgrading your system can ensure that it is compatible with the latest software and technologies, reducing the risk of compatibility issues and errors.

Cost Savings: Upgrading your system can help reduce costs in the long run by improving efficiency, reducing downtime, and extending the life of your Automation/Safety System.

Industries Cetix Support

With extensive expertise in industrial automation and control systems, we support a diverse range of industries, including:

Power & Energy

Protecting power grids, substations, and renewable energy systems from cyber threats and operational disruptions.

Manufacturing

Enhancing industrial control systems (ICS) and PLC security to optimize production and prevent downtime.

Chemical & Pharmaceutical

Safeguarding process automation and critical data while ensuring compliance with industry regulations.

Oil & Gas

Securing pipelines, refineries, and drilling operations with robust cybersecurity and automation solutions.

Food & Beverage

Implementing secure automation solutions to maintain production integrity and protect supply chains.

Water & Wastewater Treatment

Securing SCADA systems to ensure safe and uninterrupted water management operations.

Why Choose Cetix To Support Your Systems?

Decades of Experience – Supporting industrial automation systems for over 30 years.
Long-Term Customer Partnerships – Trusted by clients for continuous, reliable support.
Bespoke Support Solutions – Customised service agreements to meet unique operational needs.
Minimising Downtime – Proactive maintenance and quick response times.
Future-Proofing Systems – Ensuring smooth transitions from legacy to modern platforms.

Get in Touch

Ensure the longevity and reliability of your automation systems with Cetix Limited’s expert support services.

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